At ZonaMatch: Swipe to Date, we are deeply committed to maintaining a safe, secure, and respectful community for all of our users. We hold an absolute zero-tolerance policy towards any activities that harm, exploit, or endanger children.
ZERO-TOLERANCE POLICY
ZonaMatch: Swipe to Date strictly prohibits any content, communication, or behavior related to Child Sexual Abuse Material (CSAM), Child Sexual Abuse and Exploitation (CSAE), child grooming, or any form of child exploitation. We work relentlessly to detect, prevent, and report such abuses.
1. Definition of Prohibited Content and Behaviors
Our platform strictly bans the following categories of content and activities:
- Child Sexual Abuse Material (CSAM): Any visual, textual, or media representation depicting sexual abuse or exploitation of individuals under the age of 18.
- Child Grooming and Predatory Behavior: Any attempt to connect, groom, manipulate, or build relationships with children for the purpose of sexual exploitation or abuse.
- Financial Exploitation and Sextortion: Coercing or threatening children using sexually explicit images or demanding financial gain through blackmail.
2. Strictly Adult-Only Community (Age Restriction)
ZonaMatch: Swipe to Date is strictly designed and intended for adults aged 18 and older. Minors are strictly prohibited from creating accounts, accessing, or using our services. We implement strict registration checks to prevent underage registration and suspend any accounts suspected of being operated by minors.
3. Proactive Moderation and Technical Safeguards
To enforce our standards, we employ a multi-layered moderation strategy:
- Automated Filtering: We use industry-leading automated detection tools to scan profiles, media uploads, and messages for known CSAM hashes, inappropriate keywords, and suspicious activity patterns.
- Human Review: Our dedicated moderation team reviews flagged accounts and suspicious content 24/7. Any content verified as CSAE/CSAM is deleted immediately.
4. In-App Reporting Mechanisms
We provide our community with direct and easy-to-use reporting channels:
- Users can quickly report any profile, photo, or message directly within the app's chat or profile screen by tapping the "Report" button.
- Reports related to Child Safety are prioritized and routed directly to our urgent safety response team for immediate investigation and action.
5. Enforcement and Reporting to Authorities
When an infraction involving child exploitation is detected or reported, we take immediate action:
- Immediate Lifetime Ban: The offending user's account and all associated devices will be banned from our platform permanently.
- Legal Reporting: In compliance with international laws, we preserve the evidence and report the incident directly to law enforcement authorities and specialized global organizations, including the National Center for Missing & Exploited Children (NCMEC).
6. Contact Us
If you have any questions about these standards, suspect an account is violating our child safety guidelines, or need to escalate a safety issue, please contact us immediately:
ZonaMatch Support Team
Email: tevo.app@gmail.com